Home Account & Registration Help Cancel or Withdraw from a Program

Cancel or Withdraw from a Program

To cancel or withdraw from a program

  1. Login to your account using the "Login" button at the top right of the RDCO registration website.
  2. Select "My Courses" from “My Account” home page or from the drop-down menu under your account name.
  3. Select filters in the My Courses panel on the left of the page for Type (Confirmed Courses) and family member (User). Ctrl-click to select multiple family members. Click “Search”.
  4. Click on the “Cancel” button on the related course you would like to cancel/withdraw from.
  5. Verify the cancellation details and click “Add cancellation to basket” button.
  6. Click the “Checkout” button in the Basket to finalize the cancellation.
  7. Course will no longer display in “My Courses”. If applicable, you can view the refund invoice in “My Statements”.